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In a world where technology is advancing by leaps and bounds, I understand that it can be overwhelming to keep up. That's why I'm dedicated to breaking down the most innovative tools, making your learning not only effective and professional, but also clear, practical, and surprisingly accessible.
#About Me
#About Me
As a content trainer, I'm dedicated to demystifying software. I transform complex concepts into practical, easy-to-assimilate knowledge so you can master the tools that will boost your productivity and creativity. Whether you want to learn a new application, optimize your workflow, or simply feel more confident in the digital environment, I make your communication needs accessible to different audiences. My training sessions are dynamic, clear, and always focused on the real-world application.
And as a Project Manager, my goal is to help you bring your ideas to life. From strategic planning to execution and monitoring, I support you so your digital projects move forward smoothly. My approach is pragmatic and results-oriented, ensuring that your objectives are met efficiently.
And I have worked in this position for market-leading brands such as:
Phone House
Samsung
Oppo
#Experience
#Experience
Google (Lead Trainer and content manager)
One of my main focuses is understanding the new tools being developed, getting involved in their operation, and translating those tools into a user-friendly message so that it's easy to understand, depending on the target audience. In addition to creating and developing content, such as presentations, documentation, reports, press releases, videos, and campaigns.
(2021 - Until today)
Oppo (National Trainer)
One of the challenges I faced as a national trainer was ensuring that the clients we worked with found our product attractive, despite being a new partner in the OEM market share panel. And without a doubt, the tools we implemented gave us the necessary success in our region. These included integrating Scorm systems, customized training, and compelling use cases for potential clients.
(2020 - 2021)
Samsung National Trainer ( National Trainer)
At Samsung, I started as a regional trainer for the central region, but thanks to the ideas I contributed, I ended up specializing in dynamic online training, using online activities to capture the attention of attendees via streaming. I also provided training to collaborators and influencers for the Marketing department, creating case studies of their profiles to adapt training to their daily needs and make the experience of using their new device as enjoyable as possible.
(2018 - 2020)
Samsung Store by Phone House (Store Manager)
As a Store Manager at Samsung, the main focus I was able to develop was market research on store locations, competencies, and potential advantages and benefits to offer salespeople to maximize their potential. We also emphasized the human aspect, creating fun and family-friendly work environments where they could compete for top sales positions in stores.
(2015 - 2018)
#Knowledge
#Knowledge
- Managing and supporting teams
- Training and speaching
Speaker for Media and press
- Microsystem and electronic supplies
- HTML and CSS
- Java Script
- LLMs
- Scorm
- Sales techniques
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